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Technical Support Fundamentals ( Google IT Support )

Course Assignments

Module 1 challenge: Introduction to IT and Computing

Question 1. Which of the following roles are typically considered part of IT? Select all that apply. (Answers are in bold) Hardware technician Network engineer Desktop support personnel Business analyst Question 2. What is a computer? Select the best answer. A machine can connect to the internet. A machine that can store and display images… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support/assignment/module-1-challenge-introduction-to-it-and-computing/" rel="bookmark"><span class="screen-reader-text">Module 1 challenge: Introduction to IT and Computing</span></a>

Module 2 challenge: Computer Components and Hardware

1. Which computer component is a connection point that allows a computer to connect to other devices? ❌ CPU ✅ Port ❌ Motherboard ❌ Power supply ✅ Correct Answer: Port Explanation: A port is a physical interface on a computer that allows external devices to connect, such as USB drives, monitors, and keyboards. 2. What… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support/assignment/module-2-challenge-computer-components-and-hardware/" rel="bookmark"><span class="screen-reader-text">Module 2 challenge: Computer Components and Hardware</span></a>

Module 3 challenge: Installing and Using Operating Systems

1. Your computer is running slowly while multitasking. What could be the cause? (Select all that apply) ✅ Your computer does not have enough RAM to load all of the processes you’re trying to run. ✅ Your computer’s CPU is being maxed out because one of the processes you’re running is taking up too many… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support/assignment/module-3-challenge-installing-and-using-operating-systems/" rel="bookmark"><span class="screen-reader-text">Module 3 challenge: Installing and Using Operating Systems</span></a>