1. SMART criteria—“Is the goal aligned to the organization?”

❌ Specific
❌ Measurable
❌ Attainable
✅ Relevant
❌ Time-bound

Explanation:
“Relevant” ensures the goal aligns with organizational priorities.

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2. Customer adds a new requirement costing $10,000, exceeding budget → Example of:

✅ External scope creep
❌ Internalizing scope
❌ Internal scope creep
❌ Calibrating scope

Explanation:
External scope creep occurs when stakeholders or customers add new requirements.

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3. Office Green scope creep prevention (Select all)

✅ Get clarity on project requirements
✅ Make project plans visible
❌ Go along with the suggestion
✅ Create a plan for dealing with out-of-scope requests

Explanation:
Clear requirements, visibility, and managing out-of-scope requests prevent scope creep.

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4. Fill in the blank: The goal of a project helps determine the _____.

❌ culture
❌ presentation
❌ stakeholders
✅ deliverables

Explanation:
Goals define what the project must produce—its deliverables.

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5. Which best represents the project launch?

❌ Producing a report
❌ Improving response time
❌ Creating templates
✅ Meeting with the head of customer service

Explanation:
The project launch is the moment the work begins—when the request is initiated.

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6. Triple constraint trade-off—finish early with no extra budget

❌ Change the goal
❌ Change the budget
✅ Change the project scope
❌ Change the team

Explanation:
If timeline must improve and budget cannot increase, scope must be reduced.

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7. Success criteria examples (Select all)

❌ Implement a training service
✅ Deliver training to ensure 98% of teams use the new tool
❌ Meet $50M revenue
❌ Create a feature that satisfies customers

Explanation:
Success criteria are measurable and specific—98% adoption qualifies.

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8. Which is an adoption metric?

❌ Double the amount of time in an app
❌ 35% increase in first-time customers
❌ Increase in satisfaction score
✅ A 20% increase in tasks completed

Explanation:
Adoption metrics measure how much a new process/product is being used.

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9. Engagement expected to increase 4% but increased only 2% → Example of:

❌ A failed project launch
✅ A failed project landing
❌ A successful project landing
❌ Successful OKR implementation

Explanation:
Landing = results after delivery. They failed to meet the expected outcome.

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10. Measurable outcome—_____ define what needs to be achieved

❌ budgets
❌ metrics
❌ key results
✅ objectives

Explanation:
Objectives describe what needs to be achieved; key results measure it.

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🧾 Summary Table

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