Module 3 Graded Quiz: Leading Others :Leading Teams: Developing as a Leader (Strategic Leadership and Management Specialization) Answers 2025

Question 1

Which option best reflects the four branches of Emotional Intelligence (EQ) described by Mayer and Salovey?

❌ verbal fluency, emotional rationality, compassion, and cognition
❌ tone of voice, body language, facial expression, and cultural artifacts
✅ emotional perception and expression, emotional understanding, emotional management, and using emotion to facilitate thinking
❌ emotional resistance, perception of fairness, emotional bandwidth, and social ethics

Explanation:
Mayer and Salovey’s model defines EQ through four abilities: perceiving emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions.

Question 2

The first branch of EQ is perception and expression.

✅ True
❌ False

Explanation:
The first EQ branch focuses on recognizing emotions in oneself and others through facial expressions, tone, body language, and cultural cues.

Question 3

According to the video, a person’s level of Emotional Intelligence (EQ) ________.

✅ can be increased by learning how emotions play out in daily life
❌ can be increased by closing oneself off from unpleasant emotions
❌ cannot be increased because EQ is a fixed personal trait
❌ cannot be increased until the person assumes a leadership title

Explanation:
EQ is learnable and developable through awareness, reflection, and practice.

Question 4

In the ABI Model of Trust, “integrity” refers to the perceived competence of the leader.

❌ True
✅ False

Explanation:
In the ABI model:

• Ability = competence

• Benevolence = care

• Integrity = ethics, honesty, and values alignment

Question 5

Trust is related to decreased turnover and increased team stability.

✅ True
❌ False

Explanation:
High trust environments lead to lower attrition, stronger engagement, and more stable teams.

Question 6

To practice active listening, you should:

✅ start with curiosity, remove judgment and evaluation, and take it all in
❌ repeat word for word what the speaker has said
❌ provide immediate responses to the speaker’s message
❌ listen in order to advise

Explanation:
Active listening is about understanding, not reacting, judging, or advising prematurely.

Question 7

According to French and Raven’s 5 Bases of Power, Expert Power does not require a title or position.

✅ True
❌ False

Explanation:
Expert Power comes from knowledge and skills, not formal authority.

Question 8

Psychological safety allows people to be authentic without fear of punishment.

✅ True
❌ False

Explanation:
Psychological safety enables open communication, learning, and risk-taking without fear.

Question 9

Which option reflects the three goals emphasized in negotiations?

❌ Prioritizing personal gain and neglecting relationships
❌ Focusing only on relationships
❌ Creating value while deprioritizing reputation
✅ Considering creating, cultivating, and claiming value, with a focus on improving the overall situation for everyone involved

Explanation:
Effective negotiation balances creating value, claiming value, and maintaining relationships.

Question 10

The five primary types of conflict behavior are avoiding, competing, analyzing, accommodating, and compromising.

❌ True
✅ False

Explanation:
The correct five conflict styles are:
Avoiding, Competing, Accommodating, Compromising, and Collaborating.

Question 11

The five universal types of boundaries leaders need to span are:

❌ Personal, political, communal, organizational, and behavioral
✅ Horizontal, vertical, stakeholder, demographic, and geographic
❌ Emotional, rational, biological, logical, and societal
❌ Managerial, relational, financial, hierarchical, and technological

Explanation:
Boundary-spanning leadership requires working across organizational levels, functions, stakeholders, demographics, and locations.

🧾 Summary Table