1. Question 1

Which statement best defines a business need?

❌ The behind-the-scenes requirements of a business
✅ All the requirements included in achieving the money-making aspect of a company
❌ All the services used in marketing a product

Explanation:
A business need focuses on what is required to support the core mission and profitability of the company.

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2. Question 2

Microsoft Dynamics 365 Project Operation is an example of business software.

✅ True
❌ False

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3. Question 3

Which email client is open-source and highly customizable?

❌ Outlook
✅ Thunderbird
❌ Gmail

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4. Question 4

Labeling suspect messages as dangerous and separating them is called:

❌ Automatic and continuous virus scanning
❌ Filtering
✅ Quarantining

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5. Question 5

POP3 is an example of an email protocol.

✅ True
❌ False

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6. Question 6

Microsoft 365 can be tailored for personal, business, or _______ use.

❌ economic
❌ traditional
✅ educational

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7. Question 7

___________ is block-level storage accessed using virtual machines.

✅ Azure Managed Disks
❌ Azure Blobs
❌ Azure Files

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8. Question 8

Where is data more processed?

❌ Both processed equally
✅ Data warehouse
❌ Data lake

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9. Question 9

Sam uses a feedback form to gather customer ratings. What is she practicing?

❌ Data analysis
✅ Data collection
❌ Data storage

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10. Question 10

When preprocessing ML data, which elements should you remove? (Select all)

✅ Errors
✅ Information that doesn’t fit with the rest of the data (outliers)
❌ Missing values

Explanation:
Missing values are usually handled (imputed), not removed outright unless completely unusable.

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🧾 Summary Table

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