1. True or False: IAM is a cloud-based initiative to protect against hackers.

❌ True
✅ False
Explanation: IAM is NOT only cloud-based. It’s a general security framework for managing identities and access.

---

2. What does CRM stand for?

❌ Customer Relationship Marketing
✅ Customer Relationship Management
❌ Consumer Reliance Management

---

3. Azure Files is used for storing large objects.

❌ True
✅ False
Explanation: Azure Blobs store large objects, not Azure Files.

---

4. Data found in a data warehouse is more easily classified.

✅ True
❌ False

---

5. Commercial on-premises computing requires more ______.

✅ Hardware
❌ Users
❌ Software

---

6. Zero Standing Access means:

❌ Limiting the length of access time
❌ Limiting time + scope
✅ Limiting a user’s range of access (no default ongoing access)

---

7. Zero-day exploit statement

✅ True
❌ False

---

8. Maintenance in response to failure is called:

✅ Corrective
❌ Routine
❌ Predictive

---

9. Reasons to avoid a patch (Select all):

✅ It can alter functionality.
❌ It can fix an issue (this is a benefit, not deterrent)
✅ It can break concentration.

---

10. Getting useful info from raw data = ?

❌ Data integration
✅ Data analysis
❌ Data visualization

---

11. Elements of threat landscape (Select all):

✅ Potential attackers
✅ Impact of attack
✅ Vulnerabilities of application
✅ Methods of attack

---

12. Botnet attack definition

❌ Triggering malware by clicking
❌ Preventing access to files
✅ Automated and repetitive attacks on a system

---

13. Using a meaningful word like pet’s name is safer?

❌ True
✅ False
Explanation: Meaningful words can be guessed.

---

14. Non-volatile memory persists after shutdown.

✅ True
❌ False

---

15. Which can be used for processing?

✅ CPU
❌ Keyboard
❌ Monitor

---

16. Time-sharing OS definition

✅ Quantum allocated to each task
❌ Multi-user by blocking others
❌ Distributed CPUs

---

17. OS is a small piece of code that allows hardware–software communication.

❌ True
✅ False
Explanation: OS is large and complex, not a small piece.

---

18. Example of mobile OS

❌ Windows
✅ iOS
❌ macOS

---

19. Linux is open-source.

✅ True
❌ False

---

20. Benefit of machine learning

❌ Automatically collects data
❌ Automatically corrects errors
✅ Handles large amounts of data efficiently

---

21. SMTP definition

❌ Retrieval procedures
❌ Steps to achieve a task
✅ Routing email to destination IP

---

22. Email client using OneDrive for cloud storage

❌ Gmail
❌ Thunderbird
✅ Outlook

---

23. Trying to deceive people to get info

❌ Email spoofing
✅ Phishing
❌ Ads

---

24. Anomaly detection achievable by ML

✅ True
❌ False

---

25. Fraud detection techniques (Select all)

✅ Machine Learning
✅ Supervised Learning
❌ Object detection

---

26. CPU response to overheating

❌ Display warning
✅ Throttle clock speed
❌ Increase clock speed

---

27. Data warehouse more sophisticated than data lake

✅ True
❌ False

---

28. Quarantining definition

❌ Blocklists
❌ Allowing only reputable senders
✅ Separating suspect emails

---

29. Business software definition

❌ True
✅ False
Explanation: Business software supports operations, not product creation.

---

30. CRM predates LOB systems

❌ True
✅ False
Explanation: LOB systems existed before CRM platforms.

---

---

🧾 SUMMARY TABLE

---