Business Analysis Process :Introduction to Business Analysis (IBM Business Analyst Professional Certificate) Answers 2025

Question 1

Which is a decision-making technique that evaluates multiple options based on several criteria?

✅ Multi-criteria decision analysis (MCDA)
❌ Mind maps
❌ Kanban
❌ CATWOE analysis

Explanation:
MCDA systematically compares alternatives using multiple evaluation criteria, making it ideal for complex decisions.

Question 2

During which phase are stakeholders identified and engaged?

❌ Solution design
❌ Implementation
✅ Initiation and planning
❌ Requirements validation

Explanation:
Stakeholders are identified and engaged early to ensure correct scope and expectations.

Question 3

Which tool is primarily used for business process modeling?

❌ Microsoft Excel
✅ Bizagi Modeler
❌ Trello
❌ Slack

Explanation:
Bizagi Modeler is designed specifically for BPMN-based process modeling.

Question 4

Primary purpose of the requirements analysis and specification phase?

✅ Ensuring that requirements align with business objectives
❌ Gathering requirements from stakeholders
❌ Validating the final solution
❌ Implementing the solution

Explanation:
This phase analyzes and documents requirements to ensure business alignment.

Question 5

Which activity is associated with the solution design phase?

❌ Conducting User Acceptance Testing (UAT)
✅ Creating prototypes and mockups
❌ Documenting lessons learned
❌ Gathering stakeholder feedback

Explanation:
Solution design focuses on how the solution will look and work, often using prototypes.

Question 6

Which tool is used to create low-fidelity UI mockups?

✅ Balsamiq
❌ Tableau
❌ Power BI
❌ Microsoft Project

Explanation:
Balsamiq is widely used for quick, low-fidelity wireframes.

Question 7

Role of a traceability matrix?

❌ Managing changes in scope
❌ Documenting high-level needs
✅ Ensuring each requirement is traceable through the project lifecycle
❌ Prioritizing requirements

Explanation:
Traceability ensures no requirement is missed from inception to delivery.

Question 8

Key benefit of effective requirement gathering?

❌ Focuses only on technical solutions
✅ Clearly defines scope, reducing scope creep
❌ Eliminates need for testing
❌ Removes stakeholder involvement

Explanation:
Good requirements prevent scope creep and misunderstandings.

Question 9

Technique used in elicitation for group discussions?

❌ Root cause analysis
✅ Focus groups
❌ Decision trees
❌ SWOT analysis

Explanation:
Focus groups gather detailed insights through guided group discussions.

Question 10

Tool to manage tasks and track progress in Agile?

❌ SQL
✅ Trello
❌ Lucidchart
❌ IBM Rational DOORS

Explanation:
Trello supports Agile task boards (To Do, In Progress, Done).

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