Cumulative Quiz:Human-Centered Design: an Introduction (Interaction Design Specialization) Answers 2026

Question 1

Interviewing both technophile and technophobe users provides useful insights for design.

❌ False
✅ True

Explanation:
Including both technophiles and technophobes gives designers a broader understanding of user needs, comfort levels, and potential usability barriers.

Question 2

Storyboarding allows designers:

❌ to showcase the user interface
✅ to focus on the task the user is performing
❌ to discuss details on the final product and marketing plan
❌ to create an immersive, detailed world

Explanation:
Storyboarding emphasizes user actions, context, and flow, not detailed UI or marketing.

Question 3

What is true of your friend’s interview question? (Select all that apply)

✅ This is the wrong question, since it focuses on who makes the decision rather than how the decision is reached.
✅ This is a leading question: it suggests that the CEO should make the decision.
❌ This is a great question.
❌ This is a great question since the interviewer establishes expertise.

Explanation:
The question is leading and frames the answer narrowly instead of exploring the process.

Question 4

You need a complete product to employ the Wizard of Oz technique.

❌ True
✅ False

Explanation:
Wizard of Oz testing uses simulated functionality, not a complete working system.

Question 5

Benefits of sharing multiple designs (Select all that apply):

✅ Provides a vocabulary for discussing possible designs
❌ Leads to increased group rapport
✅ Leads to more individual exploration
✅ Leads to sharing and combining features between designs

Explanation:
Multiple designs encourage exploration, comparison, and richer team discussion.

Question 6

Advantages of paper prototypes (Select all that apply):

✅ Keep focus on high-level design
✅ Separate design issues from implementation
✅ Less expensive, faster, and easier to modify
✅ Allow exploration of a broader range of ideas

Explanation:
Paper prototypes reduce cost and friction while supporting creativity.

Question 7

Best prototype for testing voice-guided navigation comprehension:

❌ Fully functional laptop system
❌ Paper prototype in lab
✅ Pre-determined directions read aloud while participant drives
❌ Video with voiceover

Explanation:
This directly tests real driving conditions and cognitive load with minimal overhead.

Question 8

Best technique to collect the most accurate sleepiness data:

❌ Participant observation
❌ Interview
❌ Survey
✅ Experience sampling / pager studies

Explanation:
Experience sampling captures real-time, in-context data from many participants.

Question 9

What is wrong with this interview question? (Select all that apply)
“Do you like the Word Art feature of Microsoft Office?”

❌ Too open ended
✅ Assumes the user has feelings about Word Art
✅ Elicits a yes/no response
✅ Is a leading question

Explanation:
It presumes opinion and limits insight.

Question 10

Which heuristic is violated?

❌ None
❌ Recognition over recall
✅ Aesthetics and minimalist design
❌ Help
❌ Error recovery
❌ Flexibility and efficiency

Explanation:
Overly cluttered or visually complex interfaces violate minimalist design principles.

Question 11

Which heuristic is violated by Amazon “Subscribe and Save”?

❌ User control and freedom
❌ Error prevention
❌ Help users recover from errors
✅ Help and documentation

Explanation:
Critical information is missing, leaving users uncertain.

Question 12

Which heuristic is violated?

❌ Flexibility and efficiency
❌ Match with real world
❌ Help and documentation
✅ Visibility of system status

Explanation:
The system does not clearly communicate what is happening.

Question 13

Which heuristic is violated?

❌ Error prevention
❌ Help and documentation
❌ Error recovery
✅ Visibility of system status

Explanation:
Users cannot clearly see system feedback or current state.

Question 14

Comment on LinkedIn alumni group (sample answer):

This sounds like a great initiative. A shared alumni community can be very valuable for networking, learning, and continued professional growth. I appreciate the opportunity to stay connected with fellow designers.

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