Graded Quiz: Stakeholder Analysis and Management :Business Analysis: Project and Stakeholder Management (IBM Business Analyst Professional Certificate) Answers 2025

Question 1

What should be included in the stakeholder register?

✅ Name and role of stakeholders
❌ Communication medium with stakeholders
❌ Types of risks involved in a project
❌ Risk assessment plan

Explanation:
The stakeholder register primarily captures who the stakeholders are and their roles, along with interests and influence.

Question 2

A stakeholder is not open to committing to the project work. Which commitment level is this?

✅ Resistant
❌ Complimentary
❌ Conflicting
❌ Supporting

Explanation:
A resistant stakeholder actively or passively opposes or is unwilling to commit to the project.

Question 3

In RACI, what does “A” stand for?

❌ Authorization
❌ Approval
✅ Accountable
❌ Active

Explanation:
Accountable is the person ultimately responsible for correct and thorough completion of the task.

Question 4

Which Situational Leadership strategy should be used when team members doubt project fit?

❌ Participate strategy
❌ Delegate strategy
✅ Sell strategy
❌ Tell strategy

Explanation:
The Sell (Coaching) style provides direction while also supporting and motivating team members who lack confidence.

Question 5

Which tool identifies engagement levels based on interest and influence?

✅ Stakeholder mapping
❌ SEP matrix
❌ Stakeholder engagement plan (SEP)
❌ Stakeholder Register

Explanation:
Stakeholder mapping (power–interest grid) categorizes stakeholders by influence and interest to determine engagement needs.

Question 6

In RACI, what does “I” stand for?

❌ Implementation
❌ Iteration
❌ Independence
✅ Informed

Explanation:
Informed stakeholders are kept up to date on progress and decisions.

Question 7

What is the second step of the OARP method?

❌ Review proposed options and make a final decision
❌ Identify the issue, opportunity, and action required
✅ Review decision criteria and participant input
❌ Discuss the decision-making process

Explanation:
After identifying the issue, the next step is to review criteria and inputs before deciding.

Question 8

Which theory evaluates work based on effort vs. expected outcomes?

❌ Hertzberg Hygiene and Motivation theory
❌ Theory of Needs
❌ Intrinsic vs Extrinsic Motivation
✅ Expectancy theory

Explanation:
Expectancy theory states that motivation depends on expected outcomes relative to effort.

Question 9

Which tool captures stakeholders’ level of commitment?

❌ Flowchart
❌ RACI Matrix
✅ Stakeholder Engagement Assessment Matrix
❌ Gantt Chart

Explanation:
This matrix measures current vs. desired engagement levels of stakeholders.

Question 10

In the OARP method, who manages participants and reviews criteria/input?

❌ Approvers
❌ Owners
✅ Reviewers
❌ Participants

Explanation:
Reviewers oversee the decision process, review criteria, and evaluate participant input.

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