Module 3 – Lesson 1 : Practice quiz :Mediation and Conflict Resolution (Negotiation, Mediation and Conflict Resolution Specialization) Answers 2026

Question 1

What dimension is referred to in the description provided by Budd and Colvin?

• ❌ Equitable

• ✅ Efficient

• ❌ Voice

Explanation

The description focuses on cost control, speed, resource use, and minimizing disruption, which directly defines the efficiency dimension.

Question 2

Which 3 criteria are valid for evaluating dispute resolution processes?

• ❌ Unions, management and arbitration

• ❌ Accountability, responsibility and justice

• ✅ Efficiency, equity and “voice”

• ❌ Accountability, listening, non-judgement

Explanation

Budd and Colvin’s framework evaluates dispute resolution using efficiency (cost/time), equity (fairness/rights), and voice (participation).

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