Graded Quiz: Stakeholder Analysis :Capstone Project: Applying Business Analysis Skills (IBM Business Analyst Professional Certificate) Answers 2025
Question 1
Why is it important to classify stakeholders into categories (Key Players, Keep Satisfied, Keep Informed, Monitor)?
❌ To finalize the project scope based on stakeholder influence
❌ To exclude low-interest stakeholders from project discussions
❌ To allocate the project budget effectively among stakeholders
✅ To tailor communication strategies and prioritize engagement efforts
Explanation:
Stakeholder classification helps the team decide how much communication and involvement each group needs, ensuring efficient engagement.
Question 2
What is the purpose of creating a Stakeholder Matrix?
❌ To allocate resources across different project tasks
✅ To map stakeholders based on their level of influence and interest
❌ To document project deliverables and milestones
❌ To identify potential risks in project implementation
Explanation:
A stakeholder matrix visually plots stakeholders by interest and influence, guiding engagement strategy.
Question 3
Which stakeholder group requires frequent updates and close collaboration?
❌ Keep Informed
❌ Keep Satisfied
❌ Monitor
✅ Key Players
Explanation:
Key Players have high influence and high interest, so they require continuous communication and collaboration.
Question 4
When creating a Stakeholder Engagement Plan, what is the primary focus?
❌ Prioritizing stakeholder requirements for the RTM
❌ Assigning project tasks to stakeholders
❌ Documenting project risks related to stakeholder concerns
✅ Establishing communication methods and frequencies for each stakeholder group
Explanation:
The Stakeholder Engagement Plan defines how, when, and how often stakeholders are communicated with.
Question 5
How should stakeholders with low influence but high interest be engaged?
✅ Provide regular updates through newsletters or dashboards.
❌ Assign them roles in project implementation tasks.
❌ Limit communication to quarterly reports.
❌ Involve them in high-level decision-making meetings.
Explanation:
Stakeholders with high interest but low influence should be kept informed, not overloaded with decision authority.
🧾 Summary Table
| Question | Correct Answer | Key Concept |
|---|---|---|
| Q1 | Tailor communication & engagement | Stakeholder classification |
| Q2 | Influence–interest mapping | Stakeholder Matrix |
| Q3 | Key Players | High influence & interest |
| Q4 | Communication methods & frequency | Stakeholder Engagement Plan |
| Q5 | Regular updates | Keep Informed strategy |