Module 2 challenge: Network Services:System Administration and IT Infrastructure Services(Google IT Support Professional Certificate) Answers 2025:
Question 1
Which service gives access to pre-configured virtual machines that can be used like physical servers?
✅ IaaS (Infrastructure as a Service)
❌ SaaS
❌ PaaS
❌ DaaS
Explanation:
IaaS provides virtualized computing resources (like VMs, storage, and networking) over the internet, allowing users to manage servers as if they were physical machines.
Question 2
Which of the following are cons that come from using a Cloud Service?
✅ Recurring cost
✅ The need to depend on a provider for service
❌ A simplified user interface
❌ Having to purchase expensive networking hardware
Explanation:
Cloud services reduce hardware costs but introduce ongoing subscription expenses and dependency on providers for uptime and support.
Question 3
Which of the following are typically included with server operating systems to help optimize server functionality?
✅ Added security
✅ Allow more network connections
❌ More RAM capacity
❌ A simplified user interface
Explanation:
Server OSs are designed for high security, scalability, and multiple simultaneous network connections, not ease of use.
Question 4
You are setting up a website for your company and need to point your domain to your hosted web content.
✅ An authoritative DNS server
❌ A proxy server
❌ A TFTP server
❌ A VNC client
Explanation:
An authoritative DNS server holds the records that map your domain name to the web server’s IP address.
Question 5
What does DHCP do?
✅ DHCP assigns IP addresses to computers on a network.
❌ DHCP sets up an authoritative DNS server.
❌ DHCP maps domain names to IPs.
❌ DHCP keeps the clock synchronized.
Explanation:
The Dynamic Host Configuration Protocol (DHCP) automatically provides devices with IP addresses and configuration info like gateway and DNS.
Question 6
Why would you reload a service instead of stopping and starting it?
✅ Reloading avoids a service interruption.
❌ Reloading uses fewer system resources.
❌ Reloading saves configuration changes.
❌ Stop/start only applies partial changes.
Explanation:
Reloading updates configuration files while keeping the service running, preventing downtime.
Question 7
You’re using dnsmasq and want to troubleshoot DNS issues. Which command do you run?
✅ sudo dnsmasq -d -q
❌ sudo dns -d -q
❌ sudo dns
❌ dnsmasq -d -q
Explanation:
The -d flag runs dnsmasq in debug mode, and -q gives query logs, which help in troubleshooting.
Question 8
You check the status of the cups service on Linux. What status is printed if the service is inactive?
✅ cupsd is not running
❌ cupsd inactive
❌ no output displayed
❌ cupsd is not running … failed!
Explanation:
When a service is stopped or inactive, the typical systemctl output states “cupsd is not running.”
Question 9
How can you stop the Themes service from the Windows GUI?
✅ Navigate to the Services menu → right-click Themes → select Stop from the dropdown.
❌ Select Stop from dropdown menu (no right-click)
❌ Select Pause
❌ Select Interrupt
Explanation:
To manage Windows services, you open Services.msc, right-click a service, and select Stop.
Question 10
You want to install web-serving features via PowerShell. What kind of PowerShell CLI must you open?
✅ Administrator PowerShell CLI
❌ Normal user PowerShell CLI
❌ Power user PowerShell CLI
❌ Guest user PowerShell CLI
Explanation:
Installing or enabling system features requires administrator privileges in PowerShell.
🧾 Summary Table
| Q# | ✅ Correct Answer | Concept |
|---|---|---|
| 1 | IaaS | Cloud virtual servers |
| 2 | Recurring cost, Provider dependency | Cloud cons |
| 3 | Added security, More connections | Server OS features |
| 4 | Authoritative DNS server | Map domain to web IP |
| 5 | Assigns IP addresses | DHCP function |
| 6 | Avoids interruption | Reload vs restart |
| 7 | sudo dnsmasq -d -q | DNS troubleshooting |
| 8 | cupsd is not running | Service inactive status |
| 9 | Right-click Themes → Stop | Stop service in Windows |
| 10 | Administrator PowerShell | Elevated privileges required |