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Technical Support Fundamentals (Google IT Support Professional Certificate)

Course Assignments

Module 1 challenge: Introduction to IT and Computing (Technical Support Fundamentals) Answers 2025

Question 1 Which of the following roles are typically considered part of IT? Select all that apply. βœ… Hardware technician ❌ Business analyst βœ… Network engineer βœ… Desktop support personnel πŸ”Ή Explanation:IT (Information Technology) roles mainly involve maintaining and supporting computer systems, networks, and hardware. Business analysts, while related, focus more on business processes and… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support-professional-certificate/assignment/module-1-challenge-introduction-to-it-and-computing-technical-support-fundamentals-answers-2025/" rel="bookmark"><span class="screen-reader-text">Module 1 challenge: Introduction to IT and Computing (Technical Support Fundamentals) Answers 2025</span></a>

Module 2 challenge: Computer Components and Hardware (Technical Support Fundamentals) Answers 2025

Question 1 Which computer component does the calculations and data processing? βœ… CPU RAM Motherboard Port πŸ”Ή Explanation:The CPU (Central Processing Unit) performs all calculations, logic operations, and data processing, making it the β€œbrain” of the computer. Question 2 What is the function of RAM on a computer? It sends a voltage to the clock… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support-professional-certificate/assignment/module-2-challenge-computer-components-and-hardware-technical-support-fundamentals-answers-2025/" rel="bookmark"><span class="screen-reader-text">Module 2 challenge: Computer Components and Hardware (Technical Support Fundamentals) Answers 2025</span></a>

Module 3 challenge: Installing and Using Operating Systems (Technical Support Fundamentals) Answers 2025

Question 1 You’re entering data in a spreadsheet. You open a menu that you haven’t opened in several weeks. Then, you notice that the spreadsheet program slows down. Which of the following is the likely cause? ❌ Your kernel has scheduled its processes inefficiently and you should restart your computer. βœ… Your computer needs to… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support-professional-certificate/assignment/module-3-challenge-installing-and-using-operating-systems-technical-support-fundamentals-answers-2025/" rel="bookmark"><span class="screen-reader-text">Module 3 challenge: Installing and Using Operating Systems (Technical Support Fundamentals) Answers 2025</span></a>

Module 4 challenge: Networking (Technical Support Fundamentals) Answers 2025

Question 1 True or false: You can create a network with two computers. βœ… True ❌ False πŸ”Ή Explanation:A network simply means two or more devices connected to share data or resources. So yes, even two computers connected directly can form a network. Question 2 Which of these addresses identify a computer on the network?… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support-professional-certificate/assignment/module-4-challenge-networking-technical-support-fundamentals-answers-2025/" rel="bookmark"><span class="screen-reader-text">Module 4 challenge: Networking (Technical Support Fundamentals) Answers 2025</span></a>

Module 5 challenge: Interacting with Software (Technical Support Fundamentals) Answers 2025

Here’s your full assignment solved in your preferred detailed format β€” all options shown, correct ones marked βœ…, clear explanations for each, and a summary at the end. Question 1 Which of the following is true of software? Select all that apply. βœ… It is something that was programmed. ❌ It is the physical components… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support-professional-certificate/assignment/module-5-challenge-interacting-with-software-technical-support-fundamentals-answers-2025/" rel="bookmark"><span class="screen-reader-text">Module 5 challenge: Interacting with Software (Technical Support Fundamentals) Answers 2025</span></a>

Module 6 challenge: Troubleshooting Best Practices (Technical Support Fundamentals) Answers 2025

Question 1 What is the first step to follow when troubleshooting? ❌ Tell the user that you need to keep the computer for troubleshooting. ❌ Ask the user to restart the computer. βœ… Ask follow-up questions to identify the problem. ❌ Assume a cause for the problem and try to solve the problem based on… <a href="https://codeshala.io/platform/coursera/course/technical-support-fundamentals-google-it-support-professional-certificate/assignment/module-6-challenge-troubleshooting-best-practices-technical-support-fundamentals-answers-2025/" rel="bookmark"><span class="screen-reader-text">Module 6 challenge: Troubleshooting Best Practices (Technical Support Fundamentals) Answers 2025</span></a>